Zeit für Forschung: 1 Tage + 2 Stunden Spielzeit im BetAmo Casino
The player from Greece requested a withdrawal, but it hasn't been processed yet. It has been resolved.
The player from Argentina was experiencing difficulties withdrawing her winnings due to ongoing verification. The account was then verified but the player had issues with the chosen payment method. After trying a different payment method, the player received their winnings and the issue was resolved.
The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
Zeit für Forschung: 1 Tage + 1 Stunden Spielzeit im Betamo Casino
The player from Hungary is experiencing difficulties withdrawing his funds due to technical difficulties related to crypto payment method. Player’s complaint has been resolved successfully.
The player from Australia has tried to block her account on several occasions. Unfortunately, all the enquiries were ignored. Player’s complaint has been resolved successfully.
The player's struggles to verify his account as the casino is keep requesting new documents. The complaint was resolved as the player received his money after the successful verification.
The player from Argentina is struggling to withdraw her winnings due to incomplete verification. The player confirmed the issue was resolved.
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The player from Italy had requested a withdrawal of €3500, provided the necessary documentation, and had the withdrawal approved. However, two weeks later, the transfer had not been received, and after contacting support, the player had not received a response following their promise to resolve the issue. The issue was resolved as the funds had now arrived in the player's account, and the complaint was marked as 'resolved' in the system.
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The player from Argentina faced issues withdrawing funds from the casino despite having done so successfully before. The casino requested a change in payment method and a December bank statement that was not yet available. The issue was resolved when the player confirmed that she had received her payment. The complaint was marked as 'resolved' in the system.
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The player from Italy is experiencing difficulties withdrawing his winnings due to ongoing additional verification. The complaint was resolved after the player's account was succesfuly verified.
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The player from Germany was complaining about the lengthy and complicated verification process. The player later passed the verification process and requested a withdrawal. The complaint was closed as 'resolved' after the player confirmed she had received her winnings.
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The player from Canada has entered wrong DOB by mistake while registering an account. Unfortunately, the withdrawal is now pending due to incomplete verification. Player’s complaint has been resolved successfully.
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The player from Italy breached the bonus T&Cs by placing bets higher than allowed, therefore we first rejected this complaint. Later the player informed us that the casino decided to return his winnings and after the casino confirmed that this was true we marked the complaint as resolved.
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The player from Germany is complaining about the lengthy and complicated verification process. Player’s complaint has been resolved successfully.
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The player's unable to verify as the requested card no longer exits. The complaint was resolved as the player successfully verified his account.
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The player from Italy is experiencing difficulties withdrawing their funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.